From budget planning to organising activities, our expert team understands that researching and booking an Arctic holiday can be stressful and time consuming. Read our short guide which explains the benefits of using a holiday specialist to help plan your family trip, from the very first click!
Why book your Arctic holidays with an operator
With the internet and guidebooks to hand, booking direct might seem an easy way to book your holiday to the Arctic. However, using a travel operator has a wealth of benefits, such as personalised and helpful recommendations, first-hand experience, and of course, financial protection.
At Arctic Direct, we work with the most reliable retreats that have been visited by our team to offer the best suited resort or hotel for you. Whether you are visiting the Arctic for a relaxing holiday or planning a packed family get away, we can offer the best package for you.
We believe that experience creates the best knowledge when it comes to giving travel advice. Recommendations for the best accommodation, the most sought-after restaurants and planning your activities can all be given by one of the team as at Arctic Direct, we have been lucky enough to have tried and assessed most of what the Arctic has to offer.
The Northern Lights!
If the Northern Lights is the main inspiration for visiting the Arctic, when booking through Arctic Direct, we will help you choose the most appropriate destination and book all the activities that increase the chances of viewing this natural phenomenon. Although the Northern Lights are unpredictable all our holidays offer endless opportunities for you to chase the Northern Lights, including a night-time sleigh ride through the wonderland, pulled by a reindeer, accompanied by a Sami guide to take you through the magical trails.
ATOL
ATOL stands for the Air Travellers Organisation License. Founded In 1973 the scheme is run by The Civil Aviation Authority (CAA). It offers financial protection to customers who book package holidays sold by UK-based travel companies. It means if a business ceases trading whilst on your holiday, you will be provided with assistance so you can continue your trip. By law, your holiday must be protected if you book your holiday with a single travel company that provides, flights, accommodation, car hire and/or onward travels. So, rest assured, when booking your holiday to the Arctic with Arctic Direct, you will be protected.
ABTA
ABTA, the association of British Travel Agents aims to ensure that customers are offered high quality, reliable travel experience and expert guidance that helps protect consumers
holidays – and their money if something goes wrong.
ABTA aims to protect consumer rights by ensuring their members follow the high standards set by their Code of Conduct. The code requires than an ABTA member can provide you with accurate holiday information, refund you in there is an issue with travel and provide you with a response to complaints within 28 days.
If you were to make a complaint, ABTA can investigate the complaint and help resolve it for you.
FCDO
The Foreign Commonwealth & Development Office is the British Government Department responsible for protecting British nationals while they are on holiday. It provides up-to-date travel information to help British citizens plan their trips and stay safe whilst abroad.
If the FCDO advise against all but essential travel to your destination, we can either postpone your trip at no additional cost to yourself, or you would be entitled to a full refund.
If you do not wish to postpone your holiday and would like your money back, our process for issuing refunds is seamless with a very quick turnaround, usually taking around five working days for the money to appear in your account.
If you want to book a package holiday from experienced, dependable travel experts, please get in touch via email or call us!
